Refund Policy

Last updated: 30 October 2026

Cancelling an order

• You can cancel before your order is dispatched for a full refund of anything you have paid.
• Once an order has been dispatched, it can be refused at delivery or returned under our Shipping & Returns policy.

When you get a refund

• The item arrived damaged or defective and we cannot replace it.
• You received a different item from the one you ordered.
• We cancel the order, for example because the item is out of stock.
• A change-of-mind return that meets the conditions in our Shipping & Returns policy.

How refunds are paid

Refunds are made to the same method you used to pay, or by another method you agree with us. For change-of-mind returns, the original delivery charge is not refunded and return shipping is deducted if you did not arrange it yourself.

How long it takes

After we receive and check a returned item, we process your refund within 7 days. Your bank or payment provider may take a further 5 to 7 business days to show the amount.

Replacements

For damaged, defective or wrong items you may choose a replacement instead of a refund, subject to stock.

Questions

If you have not received a refund within the time above, please contact us with your order details and we will look into it.

Contact us

Marigold & Co.
Alka Palan, 1 Jhandavan Street, Tana Street
Chennai, Tamil Nadu 600007
Phone: +91 878639554